Online food ordering
A phone-first ordering app, a kitchen screen that never stalls at peak, and delivery that finds an address given as a landmark.
Customers order from a phone, the kitchen sees the ticket the moment it is placed, and a driver collects it without anyone reading an address down the phone. The whole system is shaped by a ninety-minute peak with quiet either side of it: the kitchen screen was built to be dull and reliable rather than clever.
Features
- Menus per restaurant, with items marked unavailable the moment they run out mid-service
- Cart, checkout and live order status from a phone browser or the app
- A kitchen display that accepts, times and completes each ticket without a page reload
- Cash on delivery alongside card payment, because most orders are still cash
- Driver assignment with a route map and a one-tap handover at the door
- Addresses saved as landmarks and map pins rather than street numbers
- Order history and one-tap reorder for a returning customer
- Separate ratings for the food and for the delivery, so one cannot hide the other
Restaurants onboard themselves: a manager sets up a menu, opening hours and a delivery radius without anyone from the platform being involved.